are welcome 24-hours a day, seven days a week. For security
purposes, we ask all visitors (including family members) to
please sign in at the Guest Reception Desk each time they visit.
The main entrance to New Orange Hills is locked from 9:00 pm
to 6:30 am. Please use the rear entrance door during these hours.
If the rear entrance is locked, please ring the doorbell for
assistance to enter the facility. "Please utilize discretion
while visiting after hours - Our primary concern is the clinical
needs of our guests and ensuring care and comfort.
Public Health Law prohibits visitors from using guest room bathroom
facilities. For visitors, public restrooms are located in the
Guest Reception area. Public Health Law prohibits Patients/Residents
from using guest bathroom facilities.
Domestic pets are WELCOME VISITORS at New Orange Hills.
Please ensure all pets have current vaccinations and are
restrained while visiting. Your pets will have access to
the main patios for the purpose of waste. Water bowls are
located on both patios and should be utilized to prevent
your pet from getting dehydrated. Please clean up your pet's
waste (bags are available in the Maintenance or Guest Relations
New Orange Hills is a non-smoking facility. Guests and visitors
may smoke in designated outside areas
A public telephone is located in the Lobby Lounge for the convenience
of our visitors.
Newspaper stands are located on the back patio for guests and
visitors. For complimentary daily delivery service please contact
the Guest Relations Department.
Guest Meals may be ordered at the Guest Reception Desk. To place
an order, please make your selections at the desk at least one
hour and a half in advance. Guest Meals are $3.50 per tray.